Shipping fees calculated at checkout for orders below 1,000 AED.
Shipment To The Rest Of GCC
1-6 Business days
Free Shipping for orders over 1,500 AED.
Shipping fees are calculated at checkout for orders below 1,500 AED.
International Shipping
4-15 Business days.
Free Shipping for orders over 2,000 AED (550 USD).
Shipping fees are calculated at checkout for orders below 2,000 AED (550 USD).
Returns
Subject to meeting the conditions set out in this Returns & Exchanges section, we're happy to offer a full refund* if you're not completely satisfied with your purchase. You can return your items within 15 days of receiving your order.
We accept returns and exchanges for all products, excluding sale items, candles, diffusers, sweet treats, floral arrangements, tea gift sets, and any items with perishable or edible elements. See conditions and procedure in our return section.
Some items arrive beautifully packaged in Silsal gift boxes with a ribbon, while others come in a standard Silsal box and can be customized for gifting. Make it extra special: At checkout, add giftwrap, a gift bag, and a personalized card to create a truly memorable gift. Questions or need assistance? Contact our personal shopper
Shipping fees calculated at checkout for orders below 1,000 AED.
Shipment To The Rest Of GCC
1-6 Business days
Free Shipping for orders over 1,500 AED.
Shipping fees are calculated at checkout for orders below 1,500 AED.
International Shipping
4-15 Business days.
Free Shipping for orders over 2,000 AED (550 USD).
Shipping fees are calculated at checkout for orders below 2,000 AED (550 USD).
Returns
Subject to meeting the conditions set out in this Returns & Exchanges section, we're happy to offer a full refund* if you're not completely satisfied with your purchase. You can return your items within 15 days of receiving your order.
We accept returns and exchanges for all products, excluding sale items, candles, diffusers, sweet treats, floral arrangements, tea gift sets, and any items with perishable or edible elements. See conditions and procedure in our return section.
Some items arrive beautifully packaged in Silsal gift boxes with a ribbon, while others come in a standard Silsal box and can be customized for gifting. Make it extra special: At checkout, add giftwrap, a gift bag, and a personalized card to create a truly memorable gift. Questions or need assistance? Contact our personal shopper
If you need to speak to one of our customer care representatives, kindly reach out to us on, +971 56 828 5283or send an email to[email protected] .We are available between 9am-5pm.
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