Our candles are refillable and designed to last a lifetime. Each vessel is made from premium porcelain, designed in the UAE and filled locally with our signature scents.

Frequently Asked Questions 

Need help with something? Here are our most frequently asked questions. 
Everything you need to know about the product and how it works.  
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When you subscribe, you’ll receive a fresh candle refill delivered straight to your door every 30, 60, or 90 days—based on the schedule you choose. Simply place the new refill into your Silsal candle vessel and enjoy.

Our subscription covers all Silsal porcelain candle sizes: 60g, 150g, 500g, and 1000g.

Yes! You can switch between 30, 60, or 90 days anytime. Your changes will apply to your next billing cycle.

Absolutely. You can reschedule your upcoming refill shipment whenever you need.

You can choose between Rose Oud & Naseem scent. You can also update your scent choice anytime before your next renewal.

Yes. Our refills are designed to reduce waste by extending the life of your porcelain vessel. Simply remove the empty insert and replace it with a fresh one—no jar waste, no mess.

Yes, you can cancel anytime with no fees or commitments. Your subscription is completely flexible.

Just remove the finished insert, wipe the inside of the vessel if needed, and place the new refill inside. It takes seconds.

Yes, subscribers enjoy exclusive discounts.

Shipping costs are calculated at checkout based on your delivery address. This cost is not included in the base subscription price and will be applied along with your subscription fee before each delivery.