Subject to meeting the conditions set out in this Returns & Exchanges
section, we're happy to offer a full refund* if you're not completely satisfied with your purchase. You can return your items within 15 days of receiving your order.
We do not accept exchanges on Sale Items, candles, diffusers, sweet treats, floral arrangements, Tea Gift Sets, or Any items with perishable or edible elements.
See conditions and procedure in our return
section.
Some items arrive beautifully packaged in Silsal gift boxes with a ribbon, while others come in a standard Silsal box and can be customized for gifting. Make it extra special: At checkout, add giftwrap, a gift bag, and a personalized card to create a truly memorable gift. Questions or need assistance? Contact our personal shopper
Subject to meeting the conditions set out in this Returns & Exchanges
section, we're happy to offer a full refund* if you're not completely satisfied with your purchase. You can return your items within 15 days of receiving your order.
We do not accept exchanges on Sale Items, candles, diffusers, sweet treats, floral arrangements, Tea Gift Sets, or Any items with perishable or edible elements.
See conditions and procedure in our return
section.
Some items arrive beautifully packaged in Silsal gift boxes with a ribbon, while others come in a standard Silsal box and can be customized for gifting. Make it extra special: At checkout, add giftwrap, a gift bag, and a personalized card to create a truly memorable gift. Questions or need assistance? Contact our personal shopper
If you need to speak to one of our customer care representatives, kindly reach out to us on, +971 56 828 5283or send an email to[email protected] .We are available between 9am-5pm.
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